Payment

Payment Policy

Thank you for shopping with Voleece. We strive to provide a seamless and secure payment process for all transactions. Please review our updated Payment Policy below:

Accepted Payment Methods

We accept the payment methods for PayPal

Please note that all transactions are processed in USD (United States Dollars).

Payment Processing

- Payment is processed immediately at the time of order placement.
- You will receive an order confirmation email once your payment has been successfully completed.
- If your payment method is declined, please check with your financial institution or try an alternative payment option. If the issue persists, contact us at sales@voleece.com.

Payment Security

We are committed to protecting your personal information:

- All transactions are secured using SSL encryption technology to ensure your payment details are safe.
- Voleece does not store or share sensitive payment information.
- Payments made through third-party providers (e.g., PayPal, Apple Pay) are subject to their respective security and privacy policies.

Taxes and Duties

- For domestic orders (U.S.): Sales tax will be calculated and applied at checkout based on your shipping address.
- For international orders: Customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.
- Taxes and duties are non-refundable once the order has been shipped.

Payment Issues

If you experience any payment issues during checkout, please:

1. Verify that your payment details (card number, expiration date, and billing address) are accurate.
2. Ensure sufficient funds are available in your account.
3. Check with your bank or payment provider for any restrictions or blocks.
4. Contact our Customer Support team at sales@voleece.com for further assistance.

Refunds and Chargebacks

- Refunds will be issued to the original payment method used at checkout.
- It may take 5-7 business days for the refund to appear in your account, depending on your bank or payment provider.
- If you dispute a charge with your bank (chargeback), please contact us beforehand to resolve any concerns. Unauthorized chargebacks may delay your refund process.

Discounts and Promotions

- Only one discount code or promotion may be applied per order.
- Gift cards and promotional discounts cannot be redeemed for cash.
- Discounts and offers are valid for a limited time and cannot be applied retroactively to previous purchases.

Currency Conversion

For international customers, the order total will be displayed in USD at checkout. Your bank or payment provider may apply a currency conversion fee based on your local currency.

Contact Us

If you have any questions or need assistance with payments, please contact our support team:

- Email: sales@voleece.com
- Phone: 1-(218) 382-2127 (Monday to Saturday, 10:00 AM - 6:00 PM PST)

We appreciate your trust and support. Thank you for choosing Voleece!